Marble & Acacia Wood Cutting Board

Because we care about your experience—just as much as we care about your order.

At Ann & Co., each item is made with care and intention. If something’s not quite right, we’re here to help.

PERSONALIZED & CUSTOM ITEMS
Because these pieces are made just for you, we’re unable to accept returns or exchanges on personalized products—unless there’s an error on our end (like a misspelling that doesn’t match your order, or damage during shipping).

If something’s not quite right, please reach out within 7 days of receiving your order and we’ll make it right.

NON-PERSONALIZED ITEMS
Returns accepted within 14 days of delivery on unused, non-custom items. Return shipping is the buyer’s responsibility.

CANCELLATIONS
Cancellations are accepted within 12 hours of ordering. After that, production may have already begun and we can’t guarantee a cancellation.

Still have questions?
Reach out anytime at — we’re here and happy to help.

Wrapped with care. Sent with love.
At Ann & Co., every item is made just for you—so while we may not ship as fast as the big guys, we promise it’ll be worth the wait.

PROCESSING TIME
All personalized orders are made to order. Please allow 4–7 business days for us to create your piece before it ships.

(Need it by a certain date? Just reach out—we’ll do our best to make it happen.)

SHIPPING TIME
Once your order is ready, shipping typically takes: 3–5 business days within the U.S.

You’ll receive a tracking number as soon as your package is on the way!

SHIPPING RATES
Shipping is calculated at checkout based on your location and order size. We offer free U.S. shipping on orders over $75.